• Page 1
• Introduction
• Objectives

• Page 2
• Public Records and the Government Employee
• General Statute § 132-1: Public Records Law
• General Statute § 121: Archives and History Act

• Page 3
• E-mail as a Public Record
• Definitions
• E-mail Explosion
• Managing E-mail as a Public Record
• Classifying E-mail Messages
• Types of Public Records
• Confidential Information
• E-Discoveries

• Page 4
• Challenges to Using E-mail
• Treating E-mail Informally
• Proliferation
• Persistence
• Spam
• Security
• Avoiding Viruses

• Page 5
• Tips for Managing E-mail

• Page 6
• Who is Responsible for That E-mail Message?
• Short-term versus Long-term Messages
• Short-term Messages
• Long-term Messages
• Permanent Messages
• Organizing E-mail
• Storing E-mail
• 1. Save the message electronically.
• 2. Print the message and interfile.
• 3. Print to microfilm.

• Page 7
• What About Your Office?

• Page 8
• Resources
• E-mail Records Management Guidelines
• General Records Management Resources
• Guidelines Specific to State Agencies
• Guidelines Specific to Counties, Municipalities, and Regional Organizations

• Page 9
• Contact Us
• Certificate of Completion

Content ©2009. All Rights Reserved.
Date last modified: October 21, 2009.
N.C. Department of Cultural Resources
Archives and Records | Government Records Branch
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